The clinic

There is one consulting room and a small, separate imaging alcove. The alcove has a fixed camera stand and a fixed light so that a week-12 frame can be laid beside a baseline frame without a change of angle or colour temperature. Handheld photography is used only for notes, never as the comparison set.

Keeping the imaging light still is a practical decision. Hair looks denser when the part is moved, when a window is brighter, or when a phone flash sits closer to the scalp. A dedicated stand removes those accidents. It also makes the visit feel slower than a salon chair, which is intended. Sixty minutes is the length required to do the zones in order.

The working instrument is a digital trichoscope used at 40× in both polarised and non-polarised modes. Polarised light reduces surface glare so that perifollicular erythema and opening shape can be read; non-polarised light keeps scale and surface texture visible. We switch modes on the same field rather than choosing a more flattering one.

The camera stand holds a second, wider view for the control-point photographs that later sit side by side. Software on the clinic machine lets us compare marked zones without exporting images to a personal phone. Counts of follicular units and notes on calibre are entered against the zone name, not against a free-text impression.

None of this equipment diagnoses disease. It records what is in front of the lens at a stated magnification. When the picture suggests a medical cause, the same files are what we send onward.

Images are taken only after you have agreed, on paper, that we may photograph the scalp for the purpose of your care and for a later comparison. We do not use client images in teaching material or on this website. Files are stored on encrypted clinic systems in Australia and are labelled with a clinic code rather than with a social-media handle.

We keep the image set and the written findings for seven years, which is long enough for a later program or a GP request to make sense of the original visit. You can ask for a copy at any time during that period. When we de-identify a file for internal calibration — checking that two practitioners count the same field the same way — names and contact details are stripped first.

Consent can be withdrawn for future photography. Images already used to write your findings remain part of that clinical record. The detail of how we handle personal information sits in the privacy policy.

There are no haircuts, no colour, no blow-dries, no facial treatments and no body massage on this floor. We do not perform hair transplantation and we do not hold a prescribing pad. If you need those services, another practice is the right room. We will not add them in order to look more complete.

We also do not sell a “full scalp makeover” that skips the assessment. The first invoice is the 60-minute visit, or a second-opinion review of images you already hold. Everything else is sold against that record.

Jinfujeos provides cosmetic trichology services. We do not diagnose medical conditions and do not prescribe medicines. Where findings suggest a medical cause, we recommend review by your GP or a dermatologist.

When we recommend a medical review, we prepare a short pack: the marked images, the four markers, and a paragraph that states what we can and cannot say. We do not tell your GP what to prescribe. We do ask that any later cosmetic work waits until that review has happened, so we are not treating across an unanswered question.